Why am I being charged when I just installed the app?

Question: I just installed the app and I can see that I have been charged right away even if I am still within the 7-day free trial period. Why is this happening?

Answer: This issue occurs when the app has already been installed before and then was uninstalled. Our apps give out a 7-day trial period for first-time installations and this is only a one-time privilege. Once you uninstall the app and then reinstall after some time, there will be no more trial period since it has already been consumed and you will be charged right away.

If you need help, click Contact Us below.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us