Why do other discounts disappear when I use the app?

Question: I have other discounts setup and when I use the app, all those discounts disappear. Why is this happening?

Answer: This happens because Shopify has a "1-discount rule" upon checkout. If there's already a discount code set for the product, then it will override the discount from our app and vice versa. 

If you need help, click Contact Us below.