Why am I being charged for 29.99 when I opted for the 19.99 plan?
Question: I wanted to get the Basic plan which is 19.99 but I am being charged for 29.99 even if I did not choose it. Why is this happening?
Answer: This is actually causing a bit of confusion to some shop owners. Just to clarify, the charge for the app is not on independent pricing but is based on your Shopify plan. This is the reason why you are being charged for 29.99 instead of just 19.99.