Why does the discount apply even if the customer did not click on the upsell pop-ups?
Question: I noticed that the discount was still applied to the customer's purchase even if he did not click on the upsell offer that pop-ups on the cart page. Why is this so?
Answer: Discounted Upsells works by applying the discount as soon as it detects the trigger product when it is added in the cart. It does not necessarily require the customer to click on the upsell pop-ups in order to avail of the discount offerings but is based instead on the trigger products. This means that even if the customer added the trigger product from its product page and not from the pop-ups, the discount will be applied immediately.
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