Setting the offer's visibility

Discount offers made using the app should benefit both sides of the net, so to speak. This means you as the online store owner and your customers. That is why once you have created an offer, it doesn't have to be permanently visible and can be availed countless times over if you prefer so. 

In this article:

Hiding the offer after single use

You can set the app to hide an upsell offer as soon as the customer has availed of it. Doing this will allow one transaction only per upsell offer. To learn how to do this setting, follow these simple steps:

1
Go to  Settings.
2
Under  Customize Design, choose  Upsell Popup.
3
Scroll down and slide the button to the  ON position to enable the setting that hides the offer if the customer already added an upsell item.
4
Click  Save.

Adjusting a declined offer's hide time

When a customer declines an upsell offer, this offer will not show again for 14 days. This setting is by default. However, you can adjust this setting according to your preference.

1
Scroll down to the  CUSTOMIZE TO SUIT YOUR STORE section.
2
Set your preferred number of days in the  Hidden offers will show again after field .
3
Click Save.

Discount code not working?

When you add discount codes after activating the ability to use discount codes in conjunction with their discounted cart, then you will need to sync the codes for them to work. For performance reasons, we sync your discount codes once you install the app and then check for new discount codes every 12 hours.

If you have added new discount codes and need these to be active right away within the app, you can sync your discount codes manually.

1
Go to Settings.
2
Click General Settings.
3
Click Sync Discounts.
4
The button will now change to Queued!

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